A star rating for the restaurant tells a guest almost nothing at the table. "Best burger I've had outside of NYC," on the burger, with a Google badge, tells them what to order.
Guests tap a heart or write a review on the dish, from the menu, without an account. It posts right there. The dish with 1,420 likes sells itself.
We pull your Google reviews and attribute each one to the dish it's about — "the wings," "that pretzel" — shown on the dish with a Google badge so everyone knows where it came from.
The number on the card comes from your POS — every ticket, whoever keyed it. Social proof that's true.
Google, in-app, and the ones that mention a dish by name. Reply from one place. On Premier, we draft the reply in your voice and you approve it — or let the good ones go out on their own.
Most "wrong hours" complaints come from Google, not from your door. We keep your Business Profile in step with your menu: dishes, prices, hours, holiday hours and photos, updated when you update them.
One of the stories at the top of the menu says "Leave a review." Tap it, and it explains: pick any dish, tell us what you thought. It posts on the dish. Guests who just ate are the most generous reviewers you'll ever have — and they're already holding the menu.
In-app reviews follow your moderation rules — you can hold reviews for approval, or let them post. Google reviews are Google's; we show them faithfully and help you reply well.
We match on dish names and the nicknames guests use, with a confidence score. Only confident matches show on a dish; the rest show on the restaurant. You can re-assign any of them.
If you have one for Yelp and TripAdvisor, keep it. This is the layer that puts the review where a guest is deciding — on the dish, at the table.
Twenty minutes, no pressure. You'll be looking at your own menu, in your guests' languages, before we've said hello.